Data Deletion Policy

Last Updated: 30 August 2025

At Golden Grains Foodstuff Trading LLC (“GGFT”), we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy explains how you can request the deletion of your personal information that we may collect through our websites, services, or communication platforms such as WhatsApp Business and email.

1. Scope

This policy applies to all personal data collected through:

  • Our websites:

  • Customer communications (WhatsApp, email, phone).

  • Business-to-business (B2B) transactions.

2. Data Deletion Requests

If you would like us to delete your personal data, please contact us via:
📧 Email: info@ggft.ae
📞 Phone: +971 4 3388216

Please include:

  • Your full name

  • The email address or phone number used with GGFT

  • Details of the data you want us to delete

3. Processing of Requests

  • We will verify your identity before processing the request.

  • Once verified, your personal data will be deleted from our systems within 30 days, unless retention is required by law (e.g., accounting, tax, or compliance records).

  • Deletion includes removal from WhatsApp Business conversations, email systems, and CRM databases where applicable.

4. Exceptions

We may retain certain information if required for:

  • Legal compliance (e.g., VAT, tax, or audit purposes).

  • Resolving disputes or enforcing agreements.

  • Security, fraud prevention, and abuse detection.

5. Contact Us

If you have any questions about this Data Deletion Policy, you may contact us at:

Golden Grains Foodstuff Trading LLC
📍 Dubai, United Arab Emirates
📧 info@ggft.ae
📞 +971 4 3388216